Pakua - Build Smart

1. Introduction

Pakua (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our app, including when we suggest third-party services to enhance your experience.

2. Data We Collect

We collect the following data:

2.1 Personal Information

Name, phone number, email address, and geolocation.

2.2 Account Information

2.3 Marketplace Data

Uploaded product details, including pricing and descriptions.

2.4 Usage Data

Device identifiers, IP addresses, and interaction patterns.

2.5 Third-Party Interaction Data

Information about how you engage with third-party providers.

3. Legal Basis for Data Processing (GDPR)

We process your data based on:

3.1 Performance of Contract

To provide app functionalities.

3.2 Consent

For optional features like third-party service suggestions.

3.3 Legitimate Interests

For analytics and fraud prevention.

4. How We Use Your Data

Connect buyers and sellers of construction materials.

Suggest third-party payment processors and or logistics service providers.

Provide customer support and resolve issues.

Improve app features through analytics.

5. Third-Party Service Providers

We may suggest third-party services to help complete your transaction. Pakua is not responsible for how these providers handle your data. You should review their respective privacy policies before using their services.

6. Your Rights

GDPR:

Access, Rectification, and Erasure: You can access, correct, or request deletion of your data.

Objection: Opt out of non-essential processing.

Data Portability: Receive your data in a structured format.

CCPA:

Know and Delete: Request access to and deletion of personal information.

Opt-Out: Decline sharing of personal data with third parties for non-essential purposes.

Contact support@pakua.co.ke to exercise your rights.

7. Data Sharing

We may share your data with:

Third-Party Service Providers: For services like payments and logistics.

Analytics Providers: To improve app functionality.

Regulatory Authorities: When required by law.

8. Data Retention

We retain your data as needed for app functionality or to comply with legal obligations. When no longer necessary, it is securely deleted or anonymized.

9. Updates to This Policy

We may revise this policy to reflect changes in our practices or laws. Updates will be communicated through the app.